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Quality Assurance

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LifePlans is committed to helping our clients meet their business needs while improving health results for their members and insureds. Here’s what a few of our clients have to say about our efforts on their behalf:

UnitedHealth Group

“We have been working with LifePlans since 2008 and have been very happy with our working relationship. As our business needs have changed over the years, LifePlans has been able to change with us to meet our needs. I am especially grateful for the systems they have developed to manage their national network of providers and their commitment to quality in all of the work they produce.”

Sue Bulger, Senior Director of Care Management Services, UnitedHealth Group

Tufts Health Plan

“Working with LifePlans was a true collaborative experience. They worked closely with the clinical team to deliver evidence-based geriatric assessment content that was also actionable! It is invaluable to collaborate with a company that understands our needs and can deliver!”

Denise Kress, Director, Care Management Programs for Senior Products, Tufts Health Plan


“LifePlans demonstrates they value our business. They provide high quality service we can rely on. LifePlans’ experience in the long-term care insurance industry helps ensure their assessment tools meet our business needs. We appreciate that they partner with us and seek our input on changes that improve their tools and enhance the service they provide to us.”

Anita Stepanowski, Assistant Vice President, MetLife LTC Claims Operations